Fluent Turkish Speaking Customer Service Executive x3 roles 
£22,000 - £24,000
City

The Company:

Providing My Client, an established online gaming and sports company based in the City of London are looking for multiple Customer Service Executives that have at least 2 years' experience within a similar customer service/sales support role. This is a fantastic opportunity for someone who speaks fluent Turkish to join a sociable and progressive team.  

The Role:

• Providing customer services via email and live chat support
• Accurately record data into the case record system
• Effective conflict resolution skills of handling client complaints and enquiries
• Inputting details into database
• Making sales via phone calls
• Assisting the Head of Customer Service and Sales by creating an email content, proof reading of the external communication assets
• Confident using Microsoft Office
• You will be working with various other departments which will give you a lot of scope to learn and develop your skills as well as grow within the business

The Person

• Excellent communication skills in Turkish and English (oral and written)
• Proven track record in customer services/sales with strong negotiation and analytical skills
  
• Excellent telephone manner
• Confident with Microsoft office products including Word, Power Point and Excel
• Self-motivated and results driven
• Team Player
• Basic knowledge of the Online Gaming Industry is advantageous
• 
  

To apply please email your CV to Jodie@morganspencer.co.uk